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Dasandara, M, Rashidi, A, Soltani, S and Maxwell, D (2025) Feedback-Driven Design Framework to Bridge the Gap Between Building Design and Operations. In: Thomson, C (Ed.) and Neilson, C J (Ed.), Proceedings 41st Annual ARCOM Conference, 1-3 September 2025, Abertay University, Dundee, UK. Association of Researchers in Construction Management, 232-241.

  • Type: Conference Proceedings
  • Keywords: building design; design decision-making; design framework; operational feedback
  • ISBN/ISSN: 978-0-9955463-9-4
  • URL: http://www.arcom.ac.uk/-docs/proceedings/758ca578c774738bfe8bf536297370f3.pdf
  • Abstract:
    Despite the significance of building design in influencing subsequent lifecycle stages, the disconnect between building design and Operation & Maintenance (O&M) stages remains a persistent challenge in today’s building industry. This disconnection creates a critical knowledge gap in the decision-making process, leading to the loss of valuable operational insights for new building designs and limiting the potential to address O&M challenges within modern complexities. While past researchers have examined various building design aspects, a key limitation is the absence of structured frameworks for systematically incorporating building performance feedback into new design decisions. Therefore, this study develops a feedback-driven design framework that ensures the connection between design and O&M, fostering long-term efficiency, adaptability, and continuous learning and improvement. A critical literature review (CLR) was conducted to synthesise existing building design perspectives and identify their limitations. The proposed framework emphasises a key mechanism for integrating operational insights into future design decision-making through interdisciplinary stakeholder collaboration, knowledge integration, and the use of advanced methods and techniques. It positions building design as a dynamic, iterative process shaped by ongoing performance feedback and continuous improvements.