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Abdullahi, U, Bustani, S A, Hassan, A and Rotimi, F E (2019) Assessing quality management practice in Nigerian construction industry. Journal of Construction Business and Management, 3(2), 17-25.
Ajayi, O O, Koleoso, H, Ajayi, M and Faremi, O (2019) Maintenance performance of prison facilities in southwestern Nigeria. Journal of Construction Business and Management, 3(2), 26-34.
Akinwale, A A and Olusanya, O A (2020) Influence of subcontracting processes on wages and workloads in the building construction industry in Nigeria. Journal of Construction Business and Management, 4(2), 1-10.
Alade, K, Oyebade, A and Nzewi, N (2018) Assessment of the use of locally available materials for building construction in Ado-Ekiti, Nigeria. Journal of Construction Business and Management, 2(2), 36-41.
Ameh, O J and Daniel, E I (2017) Human resource management in the Nigerian construction firms: practices and challenges. Journal of Construction Business and Management, 1(2), 47-54.
Amoo, O, Lukman, Y and Musa, N (2022) Dispute resolution methods adopted by contractors during COVID-19 in Eastern Cape South Africa: A case study. Journal of Construction Business and Management, 5(2), 54-67.
Dada, J O (2018) A career path framework for quantity surveyors in Nigeria private practice. Journal of Construction Business and Management, 2(2), 15-23.
Danku, J C (2020) Exploring the concept of social licence in the construction industry of a developing country. Journal of Construction Business and Management, 4(2), 25-33.
Dosumu, O, Idoro, G and Onukwube, H (2017) Causes of errors in construction contract documents in Southwestern, Nigeria. Journal of Construction Business and Management, 1(2), 11-23.
Joseph Oladiran, O and Rogers Simeon, D (2023) Consciousness and prospects of autoclaved aerated concrete (AAC) blocks for wall construction: Comparative study Nigeria and South Africa. Journal of Construction Business and Management, 6(2), 1-10.
Leo-olagbaye, F and Odeyinka, H A (2018) Evaluation of risk factors and their impact on road projects. Journal of Construction Business and Management, 2(2), 24-35.
Lowe, J (2023) Technical and organisational change in UK construction. Journal of Construction Business and Management, 6(2), 50-61.
Manchidi, T E and Rwelamila, P D (2019) A state legitimation approach of reserved built environment professional work: A case for South Africa – part 1. Journal of Construction Business and Management, 3(2), 35-48.
Maniar, H (2020) Contingency management in Indian construction projects. Journal of Construction Business and Management, 4(2), 11-24.
Nkeleme, E I, Mbamali, I and Shakantu, W (2022) A measure of combustion-generated pollutants in university laboratories and their effects on the indoor air quality. Journal of Construction Business and Management, 5(2), 44-53.
Nyakala, S, Pretorius, J and Vermeulen, A (2020) Construction quality process implementation as a source of competitive advantage in small and medium-sized construction projects. Journal of Construction Business and Management, 4(2), 46-54.
Ogbu, C P (2017) Building quality condition and maintenance cost: the case of public low income housing in Abia Sate, Nigeria. Journal of Construction Business and Management, 1(2), 24-34.
Ogbu, C P and Olatunde, N (2019) Relationship between organisational effectiveness and project performance of sme contractors: A developing country perspective. Journal of Construction Business and Management, 3(2), 1-16.
Ogunseiju, O, Odeyinka, H A and Yusuf, A O (2023) Usage of building information modelling in quantity surveying firms in Nigeria. Journal of Construction Business and Management, 6(2), 27-37.
Okoro, C S and Musonda, I (2017) Establishing underlying structures of safety performance measures using factor analysis of data on construction workers in Gauteng, South Africa. Journal of Construction Business and Management, 1(2), 55-64.
Oladokun, T T and Komolafe, M O (2017) Drivers of rural housing development in Edo State, Nigeria. Journal of Construction Business and Management, 1(2), 35-46.
Olugboyega, O and Aina, O O (2018) Examination of the levels of development of building information models in the Nigerian construction industry. Journal of Construction Business and Management, 2(2), 1-14.
Omollo, W O (2019) Barriers to the effective regulation of the building construction industry: An empirical analysis. Journal of Construction Business and Management, 3(2), 49-58.
Onungwa, I O and Uduma-Olugu, N (2017) Building information modelling and collaboration in the Nigerian construction industry. Journal of Construction Business and Management, 1(2), 1-10.
Opawole, A, Alao, O O, Yusuf, A O, Adu, E T and Ofoetan, M A (2022) Evaluation of compliance of concreting materials to standards in building projects in Lagos State, Nigeria. Journal of Construction Business and Management, 5(2), 1-19.
Rambaruth, A, Adam, J K and Krishna, S B N (2022) Contributing elements and issues to strategic management in the construction industry among small and medium enterprises: A case study in South Africa's Ethekwini region. Journal of Construction Business and Management, 5(2), 20-8.
Renault, B Y, Agumba, J N and Ansary, N (2020) Correlation analysis between risk measurement and project success of small and medium contractors in gauteng, South Africa. Journal of Construction Business and Management, 4(2), 34-45.
Ssenyange, K and Kudakwashe, C (2023) The impact of leadership styles on government construction project success: A structural equation modeling approach. Journal of Construction Business and Management, 6(2), 11-26.
Taofeeq, D M and Adeleke, A Q (2019) Factor's influencing contractors risk attitude in the Malaysian construction industry. Journal of Construction Business and Management, 3(2), 59-67.
Tiew, S Y, Hashim, H A and Zolkafli, U K B (2022) Performance barriers in relation with professional development of graduate architects in construction industry: A systematic literature review. Journal of Construction Business and Management, 5(2), 29-43.
Verwey, J, Cumberlege, R and Crafford, G J (2023) Exploring the interplay between quantity surveyors’ conflict-handling styles and personality traits. Journal of Construction Business and Management, 6(2), 38-49.
- Type: Journal Article
- Keywords: conflict-handling styles; quantity surveyors
- ISBN/ISSN:
- URL: https://doi.org/10.15641/jcbm.6.2.1256
- Abstract:
Construction projects are prone to conflict; thus, effective conflict management is more important than ever to avoid disputes and ensure project success. This study explores the link between conflict-handling styles and personality traits used by clients’ quantity surveyors in South Africa. The study used an online web survey based on how clients’ quantity surveyors dealt with conflict according to their personality traits. The population of this study included registered professional quantity surveyors and candidate quantity surveyors. The most common way of dealing with conflict and the most dominant personality trait among quantity surveying professionals were determined using descriptive statistics. A Spearman rank correlation analysis was subsequently conducted to establish whether there was a link between management of conflict and personality traits. The collaborating style was primarily used as a conflict management style by quantity surveyors, while the most common personality trait amongst client's quantity surveyors was Conscientiousness. Generally, most of the conflict-handling styles do not significantly interplay with personality traits. However, a collaborating conflict-handling style was found to have a negative correlation with the neuroticism personality trait. Also, the accommodating conflict handling style positively correlates with the agreeableness personality trait, and the avoiding conflict handling style correlates with the neuroticism personality trait. Quantity surveying firms will benefit from this information regarding their employees' conflict-handling styles and personalities by training professionals on managing conflict successfully by combining their personalities with the appropriate style. The focus on registered and candidate quantity surveyors was a limitation of the study, as other construction professionals could add value to the study. Further studies may include conflict-handling styles from a contractors’ quantity surveyor’s perspective. Keywords: Conflict-handling styles, Construction Industry, Personality, Quantity Surveyors
Windapo, A, Moghayedi, A, Oliphant, D and Adediran, A (2018) Exploring the components of cost on construction projects. Journal of Construction Business and Management, 2(2), 42-50.