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Abunyewah, M, Gajendran, T, Maund, K and Okyere, S A (2019) Linking information provision to behavioural intentions. International Journal of Disaster Resilience in the Built Environment, 11(01), 100–18.

Ahmed, I and McEvoy, D (2014) Post-tsunami resettlement in Sri Lanka and India: site planning, infrastructure and services. International Journal of Disaster Resilience in the Built Environment, 5(01), 53-65.

Akama, Y, Cooper, V and Mees, B (2016) Beyond transmission: An analysis of communication frameworks in Australian bushfire preparedness. International Journal of Disaster Resilience in the Built Environment, 7(01), 49-62.

Ali, F M M and Jones, K (2013) Negotiating community resilience in the city in a time of political change and deficit reduction. International Journal of Disaster Resilience in the Built Environment, 4(01), 9-22.

Amaratunga, C A (2014) Building community disaster resilience through a virtual community of practice (VCOP). International Journal of Disaster Resilience in the Built Environment, 5(01), 66-78.

Aryal, A and Wilkinson, S (2019) The role of social capital in the recovery of cultural built heritage. International Journal of Disaster Resilience in the Built Environment, 11(01), 44–57.

Asadi, M and Karami, J (2019) Modeling of the city evacuation plan in case of earthquake with particle swarm optimization (PSO) and imperialist competition algorithm (ICA). International Journal of Disaster Resilience in the Built Environment, 11(01), 134–51.

Bhattacharya-Mis, N, Joseph, R, Proverbs, D and Lamond, J (2015) Grass-root preparedness against potential flood risk among residential and commercial property holders. International Journal of Disaster Resilience in the Built Environment, 6(01), 44-56.

Bignami, D F (2017) Testing solutions of a multi-disaster building’s certification functional to the built environment sustainability and resilience. International Journal of Disaster Resilience in the Built Environment, 8(01), 77-97.

Bigolin, M, Bussular, C Z and Silva Filho, L C P (2020) Evolutionary resilience in the housing sector: requirements proposal. International Journal of Disaster Resilience in the Built Environment, 12(01), 1–12.

Biswas, A (2019) Exploring Indian post-disaster temporary housing strategy through a comparative review. International Journal of Disaster Resilience in the Built Environment, 10(01), 14–35.

Bornstein, L, Lizarralde, G, Gould, K A and Davidson, C (2013) Framing responses to post-earthquake Haiti: How representations of disasters, reconstruction and human settlements shape resilience. International Journal of Disaster Resilience in the Built Environment, 4(01), 43-57.

Burnside-Lawry, J and Carvalho, L (2016) A stakeholder approach to building community resilience: awareness to implementation. International Journal of Disaster Resilience in the Built Environment, 7(01), 4-25.

Chang, Y, Wilkinson, S, Seville, E and Potangaroa, R (2010) Resourcing for a resilient post-disaster reconstruction environment. International Journal of Disaster Resilience in the Built Environment, 1(01), 65–83.

Cumiskey, L, Werner, M, Meijer, K, Fakhruddin, S H M and Hassan, A (2015) Improving the social performance of flash flood early warnings using mobile services. International Journal of Disaster Resilience in the Built Environment, 6(01), 57-72.

  • Type: Journal Article
  • Keywords: early warning; mobile services; disaster preparedness; social performance; flash flood; interactive voice response
  • ISBN/ISSN:
  • URL: https://doi.org/10.1108/IJDRBE-08-2014-0062
  • Abstract:
    Purpose – The purpose of this study is to provide recommendations for improving the social performance of warnings using mobile services in flash flood prone communities. A warning cannot be considered effective until it is received, understood and responded to by those at risk. This is defined as the social performance of warning communication techniques. Mobile services offer opportunities for improving this, particularly in Bangladesh, but have been underutilised. In this research, characteristics of the warning, mobile services and community are found to influence the social performance. Design/methodology/approach – A framework on the factors affecting the social performance was developed and applied using data collected through interviews at the national and regional level along with focus-group discussions (FGDs) and key informant interviews at the local level in the Sunamganj District, Bangladesh. Findings – The study demonstrated that mobile services are the preferred means of warning communication. Communities strongly preferred voice short messaging service (SMS) and interactive voice response (IVR) because of easier accessibility and understanding of the message. Text-based services [SMS and cell broadcasting service (CBS)] were still found to be acceptable. These should be simple, use symbols and refer to additional sources of information. Further recommendations include mixing push (e.g. SMS and CBS) and pull-based (e.g. IVR) mobile services, utilising local social networks, decentralising the dissemination process and raising awareness. Research limitations/implications – A limited sample of interviews and FGDs were used. Practical implications – Concrete recommendations are made for overcoming obstacles related to the effective use of mobiles services. Social implications – The suggestions made can contribute to improving the social performance of flood early warning communication. Originality/value – The conceptualisation of mobile services’ contribution to social performance of flood warning and field-level application.

Dethridge, L and Quinn, B (2016) Realtime emergency communication in virtual worlds. International Journal of Disaster Resilience in the Built Environment, 7(01), 26-39.

Dumbuya, B and Nirupama, N (2017) Disasters and long-term economic sustainability: a perspective on Sierra Leone. International Journal of Disaster Resilience in the Built Environment, 8(01), 58-76.

Fayazi, M (2011) Reconstruction projects by using core housing method in Iran: Case study: Gilan Province experience. International Journal of Disaster Resilience in the Built Environment, 2(01), 74–85.

Flyen, C, Hauge , Å L, Almås, A-J and Godbolt , Å L (2018) Municipal collaborative planning boosting climate resilience in the built environment. International Journal of Disaster Resilience in the Built Environment, 9(01), 58-69.

Friend, R M, Thinphanga, P, MacClune, K, Henceroth, J, Tran, P V G and Nghiem, T P (2015) Urban transformations and changing patterns of local risk: lessons from the Mekong Region. International Journal of Disaster Resilience in the Built Environment, 6(01), 30-43.

Gatti, M P (2018) Maintenance, reconstruction and prevention for the regeneration of historic towns and centers. International Journal of Disaster Resilience in the Built Environment, 9(01), 96-111.

Godbolt, Å L, Flyen, C, Hauge, Å L, Flyen, A-C and Moen, L L (2018) Future resilience of cultural heritage buildings: how do residents make sense of public authorities’ sustainability measures?. International Journal of Disaster Resilience in the Built Environment, 9(01), 18-30.

Goyal, P K, Datta, T K and Vijay, V K (2012) Vulnerability of rural houses to cyclonic wind. International Journal of Disaster Resilience in the Built Environment, 3(01), 20-41.

Haigh, R and Amaratunga, D (2010) An integrative review of the built environment discipline's role in the development of society's resilience to disasters. International Journal of Disaster Resilience in the Built Environment, 1(01), 11–24.

Hashim, H M, Ng, Y G, Talib, O and Md Tamrin, S B (2019) Content validation of flood disaster preparedness action (FDPA) items among small and medium enterprises (SME) business. International Journal of Disaster Resilience in the Built Environment, 10(01), 2–13.

Hayles, C S (2010) An examination of decision making in post disaster housing reconstruction. International Journal of Disaster Resilience in the Built Environment, 1(01), 103–22.

Henceroth, J, Friend, R M, Thinphanga, P, Tran, P V G and Nghiem, T P (2015) Lessons from self-assessments within urban climate resilience programs. International Journal of Disaster Resilience in the Built Environment, 6(01), 86-101.

Hettiarachchi, M, Athukorale, K, Wijekoon, S and Alwis, A d (2014) Urban wetlands and disaster resilience of Colombo, Sri Lanka. International Journal of Disaster Resilience in the Built Environment, 5(01), 79-89.

Hirano, S, Kayumba, E, Grafweg, A and Kelman, I (2011) Developing Rwanda's schools infrastructure standards and guidelines. International Journal of Disaster Resilience in the Built Environment, 2(01), 30–46.

Hosseini, K A, Hosseini, M, Hosseinioon, S, Izadkhah, Y O, Shaw, T and Takahashi, R (2014) A survey on evacuation planning and its challenges for potential earthquake in Tehran. International Journal of Disaster Resilience in the Built Environment, 5(01), 38-52.

Izumi, T, Sukhwani, V, Surjan, A and Shaw, R (2020) Managing and responding to pandemics in higher educational institutions: initial learning from COVID-19. International Journal of Disaster Resilience in the Built Environment, 12(01), 51–66.

Jahangiri, K, Borgheipour, H, Gendeshmin, S B, Matin, A and Monazami Tehrani, G (2019) Site selection criteria for temporary sheltering in urban environment. International Journal of Disaster Resilience in the Built Environment, 11(01), 58–70.

Kahandawa, R, Domingo, N, Chawynski, G and Uma, S (2020) Factors impacting post-earthquake damage repair cost estimations. International Journal of Disaster Resilience in the Built Environment, 12(01), 29–49.

Kipling, J, Newton, R and Ormerod, M (2011) Accessing emergency rest centres in the UK: lessons learnt. International Journal of Disaster Resilience in the Built Environment, 2(01), 47–58.

Korstanje, M E (2011) Swine flu in Buenos Aires: beyond the principle of resilience. International Journal of Disaster Resilience in the Built Environment, 2(01), 59–73.

Kundak, S (2017) Enhance household resilience in Istanbul. International Journal of Disaster Resilience in the Built Environment, 8(01), 40-57.

Lassandro, P and Cosola, T (2018) Climate change mitigation: resilience indicators for roof solutions. International Journal of Disaster Resilience in the Built Environment, 9(01), 4-17.

Linh, T N Q, Hanh, T T T and Shaw, R (2020) COVID-19 initial preparedness and response in Vietnam during the first six months of the pandemic and the lessons for Sendai framework implementation. International Journal of Disaster Resilience in the Built Environment, 12(01), 143–55.

Lucini, B (2013) Social capital and sociological resilience in megacities context. International Journal of Disaster Resilience in the Built Environment, 4(01), 58-71.

Luu, C, Von Meding, J and Kanjanabootra, S (2017) Balancing costs and benefits in Vietnam’s hydropower industry: a strategic proposal. International Journal of Disaster Resilience in the Built Environment, 8(01), 27-39.

Malalgoda, C and Amaratunga, D (2015) A disaster resilient built environment in urban cities: The need to empower local governments. International Journal of Disaster Resilience in the Built Environment, 6(01), 102-16.

Malalgoda, C, Amaratunga, D and Haigh, R (2013) Creating a disaster resilient built environment in urban cities: The role of local governments in Sri Lanka. International Journal of Disaster Resilience in the Built Environment, 4(01), 72-94.

Marques, M, Monteiro, R and Delgado, R (2018) An improved model for seismic risk assessment in Portugal. International Journal of Disaster Resilience in the Built Environment, 9(01), 70-83.

Matsuoka, Y, Takeuchi, Y and Shaw, R (2013) Implementation of Hyogo Framework for Action in Makati City, Philippines. International Journal of Disaster Resilience in the Built Environment, 4(01), 23-42.

Mazza, M, Pino, M C, Peretti, S, Scolta, K and Mazzarelli, E (2014) Satisfaction level on quality of life post-earthquake rebuilding. International Journal of Disaster Resilience in the Built Environment, 5(01), 6-22.

McEntire, D, Crocker, C G and Peters, E (2010) Addressing vulnerability through an integrated approach. International Journal of Disaster Resilience in the Built Environment, 1(01), 50–64.

Mendes, J M, Tavares, A O and Santos, P P (2019) Social vulnerability and local level assessments: a new approach for planning. International Journal of Disaster Resilience in the Built Environment, 11(01), 15–43.

Miller, J P (2019) Post-disaster recovery through the evolution of the lakou, a traditional settlement pattern. International Journal of Disaster Resilience in the Built Environment, 11(01), 3–14.

Miyamoto, H K, Gilani, A S J and Wada, A (2011) Damage mitigation for school buildings in seismically vulnerable regions. International Journal of Disaster Resilience in the Built Environment, 2(01), 8–29.

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Narain, V (2020) Building the resilience of periurban communities to the impacts of climate change and urbanization. International Journal of Disaster Resilience in the Built Environment, 12(01), 115–25.

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Okunola, O H (2019) Residents vulnerability analysis and explanation of development-induced disasters in a Sub-Saharan African city. International Journal of Disaster Resilience in the Built Environment, 11(01), 71–84.

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Ongkowijoyo, C S, Gurmu, A and Andi, A (2020) Investigating risk of bridge construction project: exploring Suramadu strait-crossing cable-stayed bridge in Indonesia. International Journal of Disaster Resilience in the Built Environment, 12(01), 127–42.

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