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Ajayi, S O, Jones, W and Unuigbe, M (2019) Occupational stress management for UK construction professionals. Journal of Engineering, Design and Technology , 17(04), 819–32.

Asad, M M, Hassan, R B, Sherwani, F, Aamir, M, Soomro, Q M and Sohu, S (2019) Design and development of a novel knowledge-based decision support system for industrial safety management at drilling process. Journal of Engineering, Design and Technology , 17(04), 705–18.

Ashuri, B, Wang, J, Shahandashti, M and Baek, M (2019) A data envelopment analysis (DEA) model for building energy benchmarking. Journal of Engineering, Design and Technology , 17(04), 747–68.

Bon, R and Luck, R (1999) Outsourcing of property-related management functions in Europe and North America, 1993-1998. Construction Management and Economics, 17(04), 409-12.

Chau, K W (1999) On the issue of plan shape complexity: plan shape indices revisited. Construction Management and Economics, 17(04), 473-82.

Chinyio, E A and Olomolaiye, P O (1999) A needs based methodology for classifying construction clients and selecting contractors-a rejoinder. Construction Management and Economics, 17(04), 413-7.

Christodoulou, S (2010) Bid mark-up selection using artificial neural networks and an entropy metric. Engineering, Construction and Architectural Management, 17(04), 424–39.

Cox, I D, Morris, J P, Rogerson, J H and Jared, G E (1999) A quantitative study of post contract award design changes in construction. Construction Management and Economics, 17(04), 427-39.

Dansoh, A, Oteng, D and Frimpong, S (2017) Innovation development and adoption in small construction firms in Ghana. Construction Innovation, 17(04), 511-35.

Dikmen, I, Birgonul, M T, Ozorhon, B and Sapci, N E (2010) Using analytic network process to assess business failure risks of construction firms. Engineering, Construction and Architectural Management, 17(04), 369–86.

Din, Z U and Bernold, L E (2017) Experimental study of signal behavior for wireless communication in construction. Construction Innovation, 17(04), 475-91.

Doorsamy, W and Padayachee, K (2019) Conceptualising the knower for a new engineering technology curriculum. Journal of Engineering, Design and Technology , 17(04), 808–18.

Durdyev, S, Mohamed, S, Lay, M, L and Ismail, S (2017) Key Factors Affecting Construction Safety Performance in Developing Countries: Evidence from Cambodia . Construction Economics and Building, 17(04), 48-65.

Eriksson, P E and Szentes, H (2017) Managing the tensions between exploration and exploitation in large construction projects. Construction Innovation, 17(04), 492-510.

Farrow, C B and Wetzel, E (2021) An Active Learning Classroom in Construction Management Education: Student Perceptions of Engagement and Learning. International Journal of Construction Education and Research, 17(04), 299–317.

Fordjour, G A, Chan, A P C and Tuffour-Kwarteng, L (2021) Exploring Construction Employees’ Perspectives on the Potential Causes of Psychological Health Conditions in the Construction Industry: A Study in Ghana. International Journal of Construction Education and Research, 17(04), 373–93.

Gharehbaghi, K, McManus, K and Robson, K (2019) Minimizing the environmental impacts of mega infrastructure projects. Journal of Engineering, Design and Technology, 17(04), 736–46.

Hashem M. Mehany, M S and Gebken, R (2021) Assessing the Importance and Cognition Level of ACCE’s Student Learning Outcomes: Industry, Educator, and Student Perceptions. International Journal of Construction Education and Research, 17(04), 333–51.

Hastie, J, Sutrisna, M and Egbu, C (2017) Modelling knowledge integration process in early contractor involvement procurement at tender stage: A Western Australian case study. Construction Innovation, 17(04), 429-56.

Ibem, E O and Laryea, S (2017) E-tendering in the South African construction industry. International Journal of Construction Management, 17(04), 310-28.

Isa, C, M, B, M, Saman, H, B, M and Preece, C, N (2017) Development of OLI+S Entry Decision Model for Construction Firms in International Markets . Construction Economics and Building, 17(04), 66-91.

Jagtap, P R and Pore, S M (2019) Effectiveness of CFRP composites on compression flange of structural I-beam. Journal of Engineering, Design and Technology, 17(04), 782–92.

Kale, S and Arditi, D (1999) Age-dependent business failures in the US construction industry. Construction Management and Economics, 17(04), 493-503.

Kamal, P and Ahuja, S (2019) An ensemble-based model for prediction of academic performance of students in undergrad professional course. Journal of Engineering, Design and Technology , 17(04), 769–81.

Kein, A T T, Ofori, G and Briffett, C (1999) ISO 14000: its relevance to the construction industry of Singapore and its potential as the next industry milestone. Construction Management and Economics, 17(04), 449-61.

Kululanga, G and Kuotcha, W (2010) Measuring project risk management process for construction contractors with statement indicators linked to numerical scores. Engineering, Construction and Architectural Management, 17(04), 336–51.

Lafuente, E, Strassburger, F, Vaillant, Y and Vilajosana, J (2017) Organizational Resilience and Performance: An Analysis of the Relevance of Suppliers’ Trade Credit and Bank Diversification in the Spanish Construction Industry . Construction Economics and Building, 17(04), 1-19.

Lim, B T H, Oo, B L and Ling, F (2010) The survival strategies of Singapore contractors in prolonged recession. Engineering, Construction and Architectural Management, 17(04), 387–403.

Love, P E D, Mandal, P and Li, H (1999) Determining the causal structure of rework influences in construction. Construction Management and Economics, 17(04), 505-17.

• Type: Journal Article
• Keywords: causal loop diagramming; quality management; rework; system dynamics
• ISBN/ISSN: 0144-6193
• URL: https://doi.org/10.1080/014461999371420
• Abstract:
  

  One of the most perplexing issues facing organizations in the construction industry is their inability to become quality focused. As a result sub-standard products and services often emanate, which inadvertently result in rework. Typically, rework is caused by errors made during the design process. These errors appear downstream in the procurement process and therefore have a negative impact on a project’ s performance. The lack of attention to quality, especially during the design process, has meant that rework has become an inevitable feature of the procurement process, and the costs have been found to be as high as 12.4% of total project costs. Such costs could be even higher because they do not represent schedule delays, litigation costs and other intangible costs of poor quality. To reduce the cost and effect of rework, an understanding of its causal structure is needed so that effective prevention strategies can be identified and the effects of rework reduced or eliminated. A case study approach based upon deductive and inductive reasoning is used to identify the major factors that influence rework in projects. From the findings and with reference to recent literature, the concept of system dynamics is used to develop a series of influence diagrams, which are then integrated to develop a conceptual causal loop model that is used to determine the overall causal structure of rework. Once an understanding of the causal structure of rework events has been acquired, effective strategies for rework prevention can be designed and implemented in order to improve project performance. This paper contributes to study of quality in construction by capturing the complexity and dynamism of those factors that influence rework and project performance in a holistic manner.

Love, P, Davis, P, Ellis, J and Cheung, S O (2010) Dispute causation: identification of pathogenic influences in construction. Engineering, Construction and Architectural Management, 17(04), 404–23.

Madhubhashana, H S A, Perera, B and Perera, C S R (2019) Post-tensioned concreting: its suitability for and acceptability in Sri Lanka. Journal of Engineering, Design and Technology, 17(04), 719–35.

Mungodla, S G, Linganiso, L Z, Mlambo, S and Motaung, T (2019) Economic and technical feasibility studies: technologies for second generation biofuels. Journal of Engineering, Design and Technology, 17(04), 670–704.

Ng, S T, Xie, J and Kumaraswamy, M M (2010) Simulating the effect of risks on equity return for concession-based public-private partnership projects. Engineering, Construction and Architectural Management, 17(04), 352–68.

Ngowtanasuwan, G and Hadikusumo, B H W (2017) System dynamics modelling for BIM adoption in Thai architectural and engineering design industry. Construction Innovation, 17(04), 457-74.

Oo B, L (2017) Release of Construction Clients’ Pre-tender Cost Estimates: An Experimental Study . Construction Economics and Building, 17(04), 37-47 .

Pietroforte, R and Tangerini, P (1999) From boom to bust: the case of Italian construction firms. Construction Management and Economics, 17(04), 419-25.

Runeson, G and Loosemore, M (1999) Gate-keepers or judges: peer reviews in construction management. Construction Management and Economics, 17(04), 529-36.

Saka, A B, Olaore, F O and Olawumi, T O (2019) Post-contract material management and waste minimization. Journal of Engineering, Design and Technology, 17(04), 793–807.

Senouci, A, Alsarraj, A, Gunduz, M and Eldin, N (2017) Analysis of change orders in Qatari construction projects. International Journal of Construction Management, 17(04), 280-92.

Sertyesilisik, B (2017) A preliminary study on the regenerative construction project management concept for enhancing sustainability performance of the construction industry. International Journal of Construction Management, 17(04), 293-309.

Shalwani, A and Lines, B C (2021) An Empirical Analysis of Issue Management in Small Building Construction Projects. International Journal of Construction Education and Research, 17(04), 352–72.

Shapira, A and Schexnayder, C J (1999) Selection of mobile cranes for building construction projects. Construction Management and Economics, 17(04), 519-27.

Shi, J J (1999) A neural network-based system for predicting earthmoving production. Construction Management and Economics, 17(04), 463-71.

Singh, M, M, Sawhney, A and Sharma, V (2017) Utilising Building Component Data from BIM for Formwork Planning . Construction Economics and Building, 17(04), 20-36.

Spillane, J P and Oyedele, L O (2017) Effective material logistics in urban construction sites: A structural equation model. Construction Innovation, 17(04), 406-28.

Swaffield, L M and Pasquire, C L (1999) Examination of relationships between building form and function, and the cost of mechanical and electrical services. Construction Management and Economics, 17(04), 483-92.

Wadu Mesthrige, J, Lam, P T I, Chiang, Y and Samarasinghalage, T I (2021) Effectiveness of Case-based Learning: Views of Construction and Real Estate Students. International Journal of Construction Education and Research, 17(04), 318–32.

Williams, T (1999) Allocation of contingency in activity duration networks. Construction Management and Economics, 17(04), 441-7.

Yousefi, Y, Jahangiri, M, Alidadi Shamsabadi, A and Raeesi Dehkordi, A (2019) Designing a mediator space and the study of its effect on the energy consumption of a residential building using EnergyPlus software in Savadkuh, Iran. Journal of Engineering, Design and Technology , 17(04), 833–46.

Zhu, Y and Ibrahim, M (2017) Application of structure–behavior–function (SBF) theory to construction education. International Journal of Construction Management, 17(04), 264-79.