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Cigén, S and Sardén, Y (2004) The effects of communication on timber supplier's relations with a construction company. In: Khosrowshahi, F (Ed.), Proceedings 20th Annual ARCOM Conference, 1-3 September 2004, Edinburgh, UK. Association of Researchers in Construction Management, Vol. 1, 35–43.
- Type: Conference Proceedings
- Keywords: Business strategy; Communication; Housing; Information management; Project management
- ISBN/ISSN: 0 9534161 9 4
- URL: http://www.arcom.ac.uk/-docs/proceedings/ar2004-0035-0043_Cigen_and_Sarden.pdf
During recent years the profitability and the possibility to increase the value and level of raw material processing in the Swedish wood working industry has been discussed. Parallel with this discussion the need for increased efficiency and a reduction of costs in the construction industry has been at focus. An use of industrialized building techniques and systems has been suggested, as an outcome of these discussions initiatives to develop new wood based products for the building industry is taken. The aim is to analyze the effects of communication on the supplier relations in the Swedish timber construction process. The empirical material was collected through interviews where a large number of representatives from the wood working and the construction industry participated. A construction project is traditionally divided into distinct phases as a "relay-race". The greatest possibility to affect the economy in a construction project is known to occur the early phases of the project. The results show that the highest impact on these phases is achieved by mutual development of construction systems and new working methods. It is evident from the results that effective ways of sharing information are needed. The communication process should carefully be designed so that information is transferred using rich, personal media such as personal contact between the communicating participants. This is most significant for a successful communication at the beginning of each phase.